Shipping & Other Charges
Your item will be shipped from our overseas partner's warehouse to you. You can request to cancel your order through email within one hour of the order being placed. Any request received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.
Delivery time Most orders are delivered within 23 business days for major cities and up to 50 days for other areas, but please allow up to 60 days for delivery.
If you have not received your order after 60 business days, then please read our note below on customs clearance or contact us and we will try and trace your parcel for you. If your parcel is not traceable, we will fully refund you.
Customs clearance: You may be charged VAT or customs for packages entering the country. In the event that you are charged, you will be liable for 100% of the cost. The delivery times above do not include any time that the customs office may hold your package. If you have not received your order after these allowed periods, please check to see if your customs office is holding it. Unfortunately, there is nothing we can do to speed up this process.